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The reality Customer experience has become a key focus for businesses in every industry. Businesses that lead in delivering delighted customer and employee experiences (EX) outperform the competition on both growth and profitability. Business leaders understand that there is long-term value in being customer-centric and significant risk in failing to be. The push to become …

Making customer experience (CX) your business secret weapon … Read More »

On 18 July every year, Nelson Mandela International Day is observed worldwide as companies, organisations and individuals join in a global movement to honour our former president’s life’s work and to change the world for the better. It is a great opportunity for companies and individuals to ask: “What can we do to make the …

How 67 minutes on mandela day can change our world and benefit your business Read More »

If you are an entrepreneur then you no doubt carefully look at your company’s profit or loss statements to analyse how the company is doing. Your balance sheet and annual reviews and the reflected profit and profitability seem the obvious way to determine the health of your organisation. What many do not however know, or …

4 ways to measure your company’s performance, beyond profit Read More »

The South African Revenue Service (SARS) recently issued a statement which has been seen in some circles as a warning shot across the bows of those who are currently renting out their property through the App Airbnb and not paying their taxes on this rental income. SARS declared that “property owners … who host fee-paying …

What you should know about airbnb and tax Read More »

The 2021 tax season for the period 1 March 2020 to 28 February 2021 opened on 1 July this year, covering one of the toughest financial periods companies and individuals have faced in decades. In this article, you will find a brief outline of the rates, basic deductions and deadlines that apply to you and …

Tax Filing Season 2021 Opened 1 July: Start Preparing! Read More »